You sent a message and your contact replied! It's time to respond, and the best part is that you can do it all within RocketLevel!
If you would like to respond to an inbound message, you will have to go into the specific contact’s profile. There are two ways of going to the specific contact’s profile.
- You can click on their name while on your Dashboard under the Most Recent Messages log. This will direct you to the contact’s profile
2. You can also go to the contact’s profile by searching in your Contacts.
3. Once on the contact’s profile, you will then select the Text Message Logs button on the left-hand side menu.
4. This will pull up the Text Message Log screen. Here you will be able to see the text message history between you and your contact and will also be able to respond to them
5. To respond, simply type your message in the field at the bottom and click Send SMS.
You are all set! Remember, you will be able to respond to your contacts' text messages and view their history within individual contacts' profiles. For more guides, visit our Knowledge Base!