A make-or-break factor in business growth (and the third most popular answer in our survey) is generating positive online reviews.
It’s become second nature for us to pull out our phones and do a quick search for just about any business we hear about. We want to know what it is, what they do, where they are and what people are saying about it.
Social proof is huge when it comes to consumer choice today. Reviews can make the difference between a potential customer choosing your business instead of the competition.
The best way to ensure that your online reputation is solid is to be proactive about getting your customers to review you online.
While there are a ton of options for review platforms, we recommend asking your customers to review you directly on your Google My Business page.
There are three key reasons your business benefits from having reviews on Google:
- Your potential customers can see them before they even click through to your website
- Having numerous positive Google reviews boosts SEO and improves your Google ranking
- You won’t lose these reviews if you cancel any marketing service
Using RocketLevel, you can automatically request a review from a customer after they have completed a service at your business. This will be done via email and text automation and each message will include a link directly to your Google My Business page or another online directory of your choice.
- Use RocketLevel's "Online Reviews" journey to request reviews from your recent customers via email and text. We can also help you upload your current customer list in order to ask them to leave a review.
Create This Marketing Journey from a Template
P.S. If you ever need help navigating the tricky world of Google My Business, let us know and we can help steer you in the right direction!