Improve your email deliverability by explicitly showing email providers that RocketLevel has your permission to send emails from your business domain.
- Example: RocketLevel emails "from" firstname.lastname@example.org
In this guide, you'll learn how to whitelabel a series of domain names (ex: yourbusinessdomain.com) to use email addresses set up on those domain names (email@example.com) as "from" email addresses in RocketLevel.
Accessing Whitelabel Domains
Your white-labeled domains can be configured in your account settings. Click on the downward-facing arrow next to your username in the top right corner of the app, then click on Account to access your account settings.
Once you're on the Account Settings page, click Whitelabel Domains on the right-hand side to access your white-labeled domains.
Adding a New Domain
On the Whitelabel Domains page, click the "Add Whitelabel Domain" button to start the process.
Enter the domain name that you'll be sending emails from in RocketLevel.
On the next screen, you'll see some values that have been generated for you to update your DNS or Domain Name System.
Contact your DNS provider (RocketLevel, GoDaddy, eNom, Rackspace, etc.), provide them with the Host and Value information on that page to have them add the CNAME records for you.
The following is an example in Bluehost where Host Record corresponds to "Host" in RocketLevel and Points to Corresponds to "Value" in RocketLevel. You'd need to fill in and submit the form three times, once for each record provided by RocketLevel.
In this case, the TTL is 4 hours which means that you must wait at least four hours for the records to update and proceed with the last step of the authentication process.
Verify the Domain
Once the CNAME additions have propagated, return to the Whitelabel Domains page to click the Verify button at the top right. If the records are properly updated, you'll receive a green success message.